If a match or event is abandoned before completion, Betr settles bets according to the following rules:
Fully Cancelled Match: If a match is cancelled before it starts — due to rain or a pitch issue, for example — the full stake is returned to your account immediately. No deductions are made.
Abandoned Matches: If a match is abandoned before completion, the outcome depends on how much of the game was played. In cricket, if a result is determined via the Duckworth-Lewis method, it is considered official and bets are settled accordingly. If no result can be determined, the bet is voided and your stake is refunded.
Cancelled Matches in an Accumulator: If one match in an accumulator is cancelled, that leg is counted as 1.00 odds — meaning the rest of the matches continue as normal.
Result turnaround time: Refunds for cancelled bets are usually credited to your wallet within 24 hours. If it takes longer, contact support with the bet's reference number.
Deposits via bKash, Nagad, or Rocket generally within 2 to 5 minutes to your Betr wallet. In some situations there may be a delay — the reasons and solutions are explained here.
1. First, make sure: Check "Transaction History" in the bKash app to confirm whether the payment was successful. If it shows "Pending", wait a few minutes.
2. If 15 minutes have passed: Check "Deposit History" in the Betr app or website. If it shows "Processing", wait a little longer.
3. If it still hasn't arrived after 30 minutes: Contact us via Live Chat or at support@betr.asia with the following details — (a) your bKash transaction ID, (b) the amount sent and the time, (c) the phone number linked to your Betr account. The support team will verify it manually and resolve the issue within 2 to 4 hours.
Deposit Limit: The minimum deposit via bKash is BDT 200 and the maximum is BDT 30,000 per transaction. The same limits apply for Nagad and Rocket.
Important: When making a deposit, always send to Betr's designated number — funds sent to any other number outside the one listed on the website or app will not be credited to your balance.
An accumulator — also known as a serial bet, multi bet, or combo bet — is a single bet that covers the results of multiple matches at once. The odds for each match are multiplied together, which means the potential payout can be significantly higher. Here's how to place one on Betr:
Step 1: Go to the Sports section and select the outcome for your first match. It will be added to your bet slip.
Step 2: Select your second, third, or additional match outcomes. Each selection will be added to the bet slip as you go.
Step 3: On the bet slip, select the "Accumulator" or "Multi" tab (found next to Single). Enter the total odds and your stake amount there.
Example: If Match A has odds of 1.8, Match B has odds of 2.0, and Match C has odds of 1.5, the combined odds are 1.8 × 2.0 × 1.5 = 5.4. A BDT 100 bet that wins all three selections returns BDT 540.
Minimum bet: The minimum for accumulator bets is ৳20. Maximum limits vary by event and league — check your bet slip for the applicable limit.
Keep in mind: If you lose even one match in an accumulator, the entire bet is lost — so the more matches you add, the higher the risk.
With Two-Step Verification (2SV) enabled, knowing your password alone isn't enough to log in — you'll also need a one-time code sent to your phone. It's the most effective way to keep your account secure. Here's how to set it up:
Step 1: Log in to your Betr account and click the profile icon in the top right corner.
Step 2: Go to "Account Settings" → "Security" → "Two-Step Verification".
Step 3: Once you click "Enable", a verification code will be sent to your registered number. Enter it to confirm.
Step 4: From that point on, every time you log in you'll need to enter both your password and the 6-digit code sent to your phone. The code remains valid for 3 minutes.
If you lose your phone: If you have a backup email on file, a verification code can be sent there instead. If not, you can recover your account by contacting support and verifying your identity with your KYC documents.
Tip: Before enabling two-step verification, add a backup email address — it will come in handy in an emergency.
Betr offers real-time scores and stats for live matches. Here's where and how to find them:
Live scores & statistics: Go to the "Sports" section and click the "Live" tab at the top. All ongoing matches are listed there, with real-time data — scores, overs, corners, goals, and more — updated every few seconds.
Live Video Streaming: Live video streaming is available for selected matches. If a "Live Stream" button appears on the match page, just click it. Note that you'll need either an account balance or an active bet on that match to access the stream.
Match Tracker: When live video isn't available, an animated match tracker is shown instead — displaying player positions and ball movement in real time for football.
Notifications: Enable push notifications for goals, wickets, and other key events in the app — you'll stay updated even when you're not watching the match.
Internet speed: Live streaming requires a minimum speed of 3 Mbps — if your connection is slow, use the score tracker instead.
Betr supports the most widely used payment methods in Bangladesh. Full details for each method are listed below:
bKash (most popular): Minimum BDT 200 and maximum BDT 30,000 per transaction. Deposits are usually credited within 2 to 5 minutes. You can send via bKash Personal or Agent — both methods are accepted.
Nagad: Minimum ৳200, maximum ৳30,000. Deposit timing is similar to bKash. Send funds to Betr's number using the Send Money option in Nagad.
Rocket (Dutch-Bangla): Minimum ৳500, maximum ৳25,000. In some cases, processing may take 5 to 10 minutes.
Bank Transfer: Minimum ৳500 BDT. Processing may take 1 to 3 banking days.
No deposit fees: Betr does not charge any deposit fees. However, your mobile banking operator may apply a Send Money fee — that is entirely their own policy.
Security: When making a payment, only use Betr's official payment page — never send money to any third party.
Betr's withdrawal policy is fully transparent — no hidden charges. See the details below:
Withdrawal fee: Betr does not charge any withdrawal fees. The full amount you request is delivered to your mobile banking account.
Minimum withdrawal: The minimum via bKash and Nagad is ৳500. For bank transfers, the minimum is ৳1,000.
Maximum withdrawal: Daily maximum of ৳50,000 BDT via bKash and Nagad. Monthly maximum of ৳5,00,000 BDT. If you reach the limit, you can withdraw again the following day or month.
Processing Time: Withdrawal requests from KYC-verified accounts are typically processed within 15 minutes to 2 hours. Bank transfers may take 1 to 2 business days.
KYC required: Before your first withdrawal, you'll need to complete KYC verification — a photo of your national ID and a selfie. Once done, you won't need to do it again.
Withdrawing bonus funds: To withdraw bonus funds, you must first meet the wagering requirements — full details are available on the rewards page.
If you run into trouble: If a withdrawal request has been pending for more than 4 hours, contact support with your transaction ID.